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  • Cancellation & Refund Policy

Welcome to Creole Studios

At Creole Studios, we are committed to delivering exceptional software development services tailored to meet the unique needs of each client. Our offerings range from end-to-end project execution to providing specialized resources on a contract hire basis. We understand that flexibility and clarity are crucial for our clients, and our refund and cancellation policy is designed to reflect this understanding.

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Refund Policy

Creole Studios provides service-based solutions and does not deal in physical goods. Acknowledging the commitment involved in initiating any service, we offer a 3-day refund policy following the payment date. If, for any reason, you decide to discontinue the service within this period, you are eligible to receive a full refund.

How to Request a Refund

To initiate a refund, please contact us within the first three days following your payment:

Please include your order or project details and the reason for the request to expedite the process.

Cancellation Policy

After the Refund Period

If you wish to cancel the services after the 3-day refund period, please be aware that any payments received will not be refundable. This condition is considered as compensation for mid-project termination and the resources allocated to your project.

How to Cancel a Service

To cancel your ongoing service with us, please provide a formal notification via:

Please include your project details and any specific reasons for the cancellation to assist in the process. This information helps us improve our services and understand our clients’ needs better.

Contact Us

For any inquiries or further information regarding our refund and cancellation policies, please feel free to contact us:

At Creole Studios, your satisfaction is our priority, and we are dedicated to ensuring that our services meet your expectations. We appreciate your decision to choose us for your software development needs and look forward to a successful partnership.